Refund Policy

Gardenpost and Wildflower World Returns Policy

It is very important to us that you are happy with your purchase. If for any reason you are not happy please return your order within 14 days of the invoice date and we will assist you with prompt exchange, refund or credit. Alternately you can email enquiries@gardenpost.co.nz to discuss.

If an item less than $10.00 is not available, we will automatically substitute with a similar product of
the same or greater value.

Items from $10-$25.00 will be issued a Credit Voucher unless otherwise advised. Credit vouchers may be used when ordering online or over the phone.

Items over $25.00 will be refunded.

Delivery charges on returns are not refundable, however all exchanged products due to product fault are sent freight free.

Should you cancel your order prior to dispatch we will refund your order in full.

Items on sale cannot be refunded.

Gift Vouchers cannot be refunded.

Address returns to:
Gardenpost & Wildflower World
7 Clarke Rd
Te Puna
Tauranga 3176